How to Read Your Gas Bill

Place your cursor over the numbers for an explanation about this part of your gas bill. For a detailed listing of all Customer Charges, refer to the back of your gas bill, or click here to view a PDF version.

Bill Image
1
Total Amount Due - Your total amount to be paid by the due date.
2
Due Date of Current Charges - The date your current bill is due. Any past due charges are subject to their original due date.
3
If Paid After - Your amount due, including penalties, if paid after the due date.
4
Account Number - The number that identifies your account in our records.
5
Meter Number - The number assigned to the meter at your service address.
6
Days Billed - The number of days between monthly meter read dates.
7a
Service Date - The dates that indicate the Beginning (7a) and Ending (7b) points of service for the current billing period.
8a
Type of Reading - The Beginning (8a) and Ending (8b) methods of meter reading for the current billing period. Actual - Read by Meter Reader or by Van using a Mobile Automated meter reading device. Cust. - Read submitted by Customer. Est. - Estimated read by Company.
9a
Meter Reading - The Beginning (9a) and Ending (9b) meter readings upon which your current bill is based.
7b
Service Date - The dates that indicate the Beginning (7a) and Ending (7b) points of service for the current billing period.
8b
Type of Reading - The Beginning (8a) and Ending (8b) methods of meter reading for the current billing period. Actual - Read by Meter Reader or by Van using a Mobile Automated meter reading device. Cust. - Read submitted by Customer. Est. - Estimated read by Company.
9a
Meter Reading - The Beginning (9a) and Ending (9b) meter readings upon which your current bill is based.
10
Units Used in THERMS - The volume of gas used in Therms.
11
Units Used Last Year - The volume of gas used in Therms, last year.
12
Meter Factor - A factor used to calculate the volume of gas consumed in a month. For residential customers, this factor is normally 1.000
13
Therm Factor - A factor used to convert the volume of gas consumed (in Ccf) to Therms. One Therm is equivalent to 100,000 BTUs and represents the thermal energy content of the gas consumed.
14
Account Type - The sales class your account has been assigned. The sale classes are listed on the back of the bill (PDF).
15
Account Name - The name of the current account holder.
16
Service Address - The address where service is provided.
17
Amount Required for Home Heating Credit Claims - The amount required on the Home Heating Credit claim form.
18
Un-Regulated Charges - Charges such as Appliance Protection or Appliance Repair. Failure to pay Un-Regulated services may result in termination of those services, but not in the termination of natural gas service. Partial payments are first credited to any outstanding natural gas balance.